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Frequently Asked Questions
This Agreement was last modified on 1st January 2024
Shipping Information
What Shipping Methods Are Available?
At City1Fitness, we prioritize efficient and secure delivery of your gym equipment. Currently, our primary shipping method is through our specialized transport service. This service is tailored to handle the specific needs of gym equipment, ensuring safe and timely delivery. Our specialized transport is equipped to manage various sizes and types of fitness products, providing a seamless delivery experience right to your doorstep. Trust in our dedicated transport for your gym equipment needs, knowing that your items are in capable hands every step of the way.
How Long Will it Take To Get My Package?
Once you place an order with City1Fitness, you can expect a swift delivery within 3 days. Our specialized transport system is designed to ensure that your gym equipment reaches you promptly and securely. We understand the excitement and urgency of starting or enhancing your fitness journey, so we strive to minimize wait times and maximize efficiency. Rest assured, your fitness equipment is on its way to you with speed and care.
How Do I Track My Order?
Tracking your order from City1Fitness is simple and transparent. Once your order is dispatched, you’ll receive an email with a tracking number and a link to our tracking page. Enter your tracking number on this page to view the current status and location of your order in real-time. This allows you to stay updated on the delivery progress and estimated arrival time of your gym equipment. If you have any questions or need assistance with tracking, our customer support team is always available to help.
Do I Need A Account To Place Order?
No, an account is not mandatory to place an order at City1Fitness. You can proceed with your purchase using our guest checkout option. However, creating an account has its benefits. It allows for a faster checkout process, easy order tracking, and access to your order history. An account also enables you to receive updates on new products, special offers, and fitness tips. The choice is yours – enjoy the convenience of quick guest checkout or the added advantages of an account with City1Fitness.
FAQs.
How Should I to Contact if I Have Any Queries ?
If you have any queries regarding our products, services, or your order, please feel free to reach out to us via email at info@city1fitness.com. Our dedicated customer service team is always ready to assist you with any questions or concerns you may have. We strive to provide timely and helpful responses to ensure your satisfaction and a smooth experience with City1Fitness.